ACENet FAQs

• I use to have your Crown® amplifiers, but I recently switched to your Ashly™ amplifiers. What do I need to know?
• Can I Plug Normal Things into Power-over-Ethernet Switches?
• Why does my ACENet device have a 'Duplicate Device Number' error?
• What is a Device Number?
• While trying to upgrade the firmware on a single ACENet device it repeatedly fails. This ACENet device also happens to be the conductor (denoted by the green star next to the device in the Telestra web interface). There are several ACENet devices attached to a Telestra server while no project is currently running. What is wrong?
• I received an error while upgrading my ACENet firmware, what does this mean?
• My ACENet device channels have valid digital/analog I/O, but there is no audio I/O. What is wrong?
• What effect does the number of ACENet devices have on the Telestra server's real-time CPU loading?
• Is there a limit on the number of ACENet devices that can exist on the ACENet network?
• Why does my ACENet device have a 'Channel reservation error'?
• Can multiple Telestra servers share channels on an ACENet device?
• Can multiple Telestra servers co-exist on an ACENet network?
• My switch can be configured to run various advanced protocols such as: 802.1p, 802.1q, port priority, spanning tree, etc. Can I use these protocols? Are they required?
• Can I use VLAN tagging within ACENet?
• I have a large switch (48 ports for example) and would like to use part of that switch for ACENet. Is that feasible?
• Can my Ethernet switch run at 10 or 100Mbps?
• Can I connect my ACU2 and ACE-RIU to the same ACENet switch?
• Do you have a list of approved switches that have been tested by ASTi?
• If a Crown amplifier is present on ACENet, will it support more than one Telestra system?
• Can I daisy chain switches together to extend the distance from the ASTi system to the ACENet audio device (i.e. ACU2/ ACE-RIU)?
• Can I connect a router between my ASTi system and the ACENet audio device route ACENet packets over a WAN?
• Can I use a hub instead of a Switch?
• Can I connect my ASTi system directly to the ACU2 and ACE-RIU?
• There is no audio coming from the ACENet device, what should I check?
• What else do I need if I buy an ASTi radio system?
• Can ASTi provide advice and recommendations for speaker cables, and do you have any specific “dos” and “don'ts” related to speaker cables?
• What are the main differences between the ACE-RIU and the ACU2?
• What is the typical ACENet latency time for voice transmission?
• There is no audio coming from the ACENet device. What should I check? (Telestra)