Voisus FAQ

Why do Voisus clients encounter issues on Windows 11 N?

Voisus clients cannot function properly on a standard installation of Windows 11 N. This occurs because Windows 11 N is a special edition designed for European Union compliance with antitrust regulations, lacking Windows Media Player and related media technologies. Since Voisus clients are media applications, they require necessary media components from the operating system.

You can resolve this issue in one of two ways:

• Install the Windows Media Feature Pack by following Microsoft's instructions in Media Feature Pack for Windows 10/11 N (September 2022).
• Install another version of Windows 11 (Home, Pro, or Enterprise), which includes the necessary media components by default:
• Home and Pro editions: download from Download Windows 11 (you can select your preferred edition during installation).
• Enterprise edition: download a 90-day trial from Windows 11 Enterprise | Microsoft Evaluation Center.

Note: Organizations with Microsoft 365 Enterprise licenses can access the full version through their Microsoft 365 admin center.