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Security FAQ

I can’t log into my Telestra RMS account. How can I reset my password?

If your Remote Management System (RMS) account is locked, you can reset the web interface password with a Linux user account. This procedure only applies to the web interface; to reset your Telestra Studio or Target credentials, go to I can’t log into my Telestra Target, Telestra Studio, or Voisus Server platform. How can I reset my account?

To reset the RMS password, follow these steps:

  1. Open a terminal on the associated Telestra Target.

  2. At the prompt, enter root, and press Enter. Enter the current root password, and press Enter again. The default password is abcd1234.

    Important: If your system uses ASTi’s Information Assurance (IA) software, log into the system as admin. The default password is admin.

  3. To go to the local ASTi user directory, enter cd /usr/local/asti/etc, and press Enter.

  4. To reset the user credentials, enter cp user.auth, and press Enter.

  5. To restart the system, enter reboot, and press Enter. Upon reboot, the RMS account resets to use the default username of admin and password of astirules.