ACENet FAQs

• I use to have your Crown® amplifiers, but I recently switched to your Ashly™ amplifiers. What do I need to know?
• Can I Plug Normal Things into Power-over-Ethernet Switches?
• Why does my ACENet device have a 'Duplicate Device Number' error?
• What is a Device Number?
• I received an error while upgrading my ACENet firmware, what does this mean?
• What effect does the number of ACENet devices have on the Telestra server's real-time CPU loading?
• Is there a limit on the number of ACENet devices that can exist on the ACENet network?
• Why does my ACENet device have a 'Channel reservation error'?
• Can multiple Telestra servers share channels on an ACENet device?
• Can multiple Telestra servers co-exist on an ACENet network?
• My switch can be configured to run various advanced protocols such as: 802.1p, 802.1q, port priority, spanning tree, etc. Can I use these protocols? Are they required?
• Can I use VLAN tagging within ACENet?
• I have a large switch (48 ports for example) and would like to use part of that switch for ACENet. Is that feasible?
• Can my Ethernet switch run at 10 or 100Mbps?
• Can I connect my ACU2 and ACE-RIU to the same ACENet switch?
• Do you have a list of approved switches that have been tested by ASTi?
• If a Crown amplifier is present on ACENet, will it support more than one Telestra system?
• Can I daisy chain switches together to extend the distance from the ASTi system to the ACENet audio device (i.e. ACU2/ ACE-RIU)?
• Can I connect a router between my ASTi system and the ACENet audio device route ACENet packets over a WAN?
• Can I use a hub instead of a Switch?
• Can I connect my ASTi system directly to the ACU2 and ACE-RIU?
• There is no audio coming from the ACENet device, what should I check?
• What else do I need if I buy an ASTi radio system?
• Can ASTi provide advice and recommendations for speaker cables, and do you have any specific “dos” and “don'ts” related to speaker cables?
• What are the main differences between the ACE-RIU and the ACU2?
• What is the typical ACENet latency time for voice transmission?
• There is no audio coming from the ACENet device. What should I check? (Telestra)